We hope you have enjoyed your experience on our website. If, however, a return or exchange is needed, please send your unused item within 21 days of purchase to:

French Connection Website
11 Bloor St. West
Toronto, ON
M4W 1A3

All items being exchanged or refunded MUST have their original tags attached and MUST be accompanied by an original receipt.

Unfortunately, we cannot refund or exchange used or customer damaged items (statutory rights not effected).

Please note that we are NOT responsible for return shipping. When goods are returned, please retain proof of shipping from your shipper, without this, French Connection Canada cannot be responsible for any goods that fail to reach us.