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Online Inquiries

Unfortunately we can only deal with website and mail order queries relating to web based products stock; web queries or telephone orders or associated customer service queries.

queries related to your order:

By Phone


Lines are open:
Monday - Friday: 10am to 2:30pm

By Email

General Online Enquiries:

Online queries related to your order:

Customer Service Hours:
Monday to Friday 10am to 4pm

Store Inquiries

By Email

By Phone


For information relating to stores or retail customer services or store related product enquiries, please call 416 640 6160 ext 203. Unfortunately during sale we are not able to offer stock availability information for our stores.

For store information and opening times, please contact your nearest store directly, using the Store Locator.

By Post

You can also contact us by writing to:

French Connection E-Commerce Department
French Connection Canada Ltd.
230 North Queen Street
Toronto, Ontario
M9C 4Y1

French Connection is the trading name of French Connection Limited, registered in England and Wales. Our registered office is 20-22 Bedford Row London WC1R 4JS.